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Refund & Cancellation Policy

Last Updated: 13 December 2025

Laius Entertainment operates the store at store.laiusentertainment.com. This Refund and Cancellation Policy governs all purchases made through our online store.

1. Policy Overview: All Sales Are Final

Due to the nature of our products, which are digital goods (in-game ranks and items) delivered immediately upon successful payment, we do not offer refunds, returns, or exchanges.

By completing a purchase, you acknowledge and agree that:

2. No Chargebacks

Initiating a chargeback or payment dispute with your bank, card issuer, or Stripe for a valid purchase is considered a violation of our Terms of Service. If a chargeback is received:

3. Revocation for Misuse

We reserve the right to revoke access to any purchased rank or item without refund if:

4. Technical Issues

Use of our digital goods requires a stable internet connection and a valid Roblox account. We are not responsible for your inability to access the content due to your own hardware, software, or network failures, or for downtime of the Roblox platform itself.

If you have successfully paid but did not receive your rank due to a technical error on our end, please contact support immediately.

5. Contact for Payment Issues

If you encounter any problems with a transaction, do not contact your bank first. Please contact our support team, and we will work to ensure you receive the items you purchased.

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